National Volunteer Firefighter Recruitment and Retention
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National Volunteer Firefighter Recruitment and Retention

About

The IAFC National Volunteer Firefighter Geospatial Recruitment and Retention Toolkit was developed under support from FEMA using the SAFER grant, and is designed to help address the national shortage of firefighters.

Visit our Recruitment and Retention Toolkit to begin recruiting for your fire department. If you would like a one-on-one demonstration of the toolkit, please email us at: ws@iafc.org to request an in-person or virtual walkthrough.

Recruitment and Retention Tookit

Questions?

Contact:
IAFC Workforce Solutions Department
ws@iafc.org

The IAFC National Volunteer Firefighter Geospatial Recruitment and Retention Toolkit consists of Two Parts

Part 1- Talent Accelerator self-assessment

The first part helps fire departments address staffing crises and retain their current volunteer and career firefighters. By taking a Talent Accelerator self-assessment, you can evaluate your department against a workforce development maturity model. The maturity model will rank your fire department in four categories: Leadership, Workforce, Infrastructure, and Experience. This provides you with suggestions on how to retain your current staff.

Take Assessment
Part 2 - National Volunteer Firefighter Survey

The second part of the toolkit is focused on recruitment. By taking the National Volunteer Firefighter Survey, you can compare your department to those in your state and others nationwide. The survey collects demographic information, including income levels, education levels, the language spoken at home, and access to transportation. With those demographics and percentages provided, it offers a breakdown of your community, helping you target your best recruitment locations and events to attend.

Take Survey

Open Session Series - Learn How to Get the Most Out this Resource

National GIS Recruitment & Retention Toolkit

Training Overview: These sessions provide fire departments with direct access to tools, guidance, and technical support to strengthen recruitment and retention strategies using geospatial data. Each session will walk departments through the practical application of the toolkit, from initial assessment to implementation. Participants will gain working knowledge of how to leverage GIS mapping to identify gaps, target outreach, and improve workforce sustainability.

Delivery Format: Virtual (Live)

Audience: Fire chiefs, command staff, recruitment coordinators, and department leadership

Session Format:

  • 60-minute live session
  • Toolkit demonstration + guided walkthrough
  • Open Q&A and discussion
  • Optional follow-up support through IAFC

Current Training & Certification Programs

Building Collaborative Teams

Team Building

Course Description: This course equips fire service leaders with practical tools to strengthen culture, improve communication, manage conflict, and enhance team performance across volunteer and career environments.

Delivery Format: Blended Learning (Required WBT + 1-Day Instructor-Led Training)

Audience: Fire Service Leaders, Officers, Company Officers, and Department Stakeholders

View Course Syllabus

Questions?

Contact:
IAFC Workforce Solutions Department
ws@iafc.org

Recruitment and Retention Coordinator Certification

Mentoring

Course Description: This course prepares fire service leaders to develop structured, data-informed recruitment and retention strategies. This blended program combines required Web-Based Training (WBT) with a one-day Instructor-Led Training (ILT) focused on application, leadership communication, and department-level planning.

Delivery Format: Blended Learning (Required WBT + 1-Day Instructor-Led Training)

Audience: Career/Volunteer Fire Department Leaders, Officers, Membership Committees, Recruitment & Retention Coordinators

View Course Syllabus

Upcoming Courses

Questions?

Contact:
IAFC Workforce Solutions Department
ws@iafc.org

Mentoring Certification Program: Helping Members Find Their Spark Through Mentoring

Mentoring

Course Description: This course equips fire service leaders with the tools to design, implement, and sustain an effective mentoring program. This blended program requires completion of a Web-Based Training (WBT) before attending the Instructor-Led Training (ILT).

Delivery Format: Blended Learning (Required WBT + 1-Day Instructor-Led Training)

Audience: Fire Service Leaders, Officers, Program Managers, Mentors, and Department Stakeholders

View Course Syllabus

Upcoming Courses

Questions?

Contact:
IAFC Workforce Solutions Department
ws@iafc.org