Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching us how we can learn to speak one another’s language and get better results together. This is the first time in American history that we have five different generations working side-by-side in the workplace:

• the Traditionalists (born before 1945)
• the Baby Boomers (born 1946–1964)
• Gen X (born between 1965–1980)
• Millennials (born 1981–2001)
• Gen Z (born 1996–present)

This book identifies the 12 places where the 5 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead being a productive team.

Shaw, H. (2020). Sticking points: How to get 5 generations working together in the 12 places they come apart. Tyndale House Publishers.

Recommended by: Jason Krusen, Charleston Fire Department