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June 30, 2017
Finding an individual when they call 911 on their mobile phone from a building that’s on fire and full of smoke is critical to satisfying the intent of the FCC Order and meeting public expectations.
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June 30, 2017
Many think that all a company officer needs to do is apply the SOGs/SOPs and discipline those who don’t abide by them. Nothing could be further from the truth.
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June 30, 2017
Understanding your department’s internal personality will help you understand how its external image is perceived. Bad attitudes, poor morale, sloppy attire: If you don’t recognize it, others quickly will.
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