Effective communication helps us to understand a person or situation and enables us to resolve differences, build trust and respect and create environments where creative ideas, problem solving, affection and caring can flourish. read more

While federal grant options are limited for fire departments to buy ballistic protection for their firefighters, there are some programs that fire chiefs can consider. read more

Scene safety involves more than following rules; it’s asking the right questions and making the right decisions. Asking if a scene is safe is not a realistic approach; scenes are inherently not safe. We must ask how we can make the scene safer. read more