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Ethics
Professionalism, integrity, compassion, loyalty and honesty are the basis for ethical character.
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Generational Differences
Generalizing about people is never perfect but there are some differences in people of different age and understanding these differences can improve relationships.
Leadership Styles
There is no one-size-fits-all for motivating people.
Motivating / Discipline
Paid and volunteer firefighters can be motivated by different means.